Privacy Policy

Privacy Policy

Effective Date: June 1, 2025

At FXCALLE, we are committed to protecting your privacy and ensuring your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, store, and protect your data when you access our services.

1. Information We Collect

When you use FXCALLE, we may collect the following types of information:

  • Personal Information: Name, email address, phone number, date of birth, nationality, identification documents, and billing details.

  • Account Information: Login credentials, account preferences, and transaction history.

  • Technical Information: IP address, browser type, operating system, and device identifiers.

  • Usage Data: Time spent on the platform, pages visited, clicks, and interaction logs.

2. How We Use Your Information

We use your information to:

  • Provide and maintain your trading account.

  • Process transactions and ensure regulatory compliance.

  • Enhance platform security and prevent fraud.

  • Communicate important updates, promotions, and service changes.

  • Analyze performance and improve user experience.

3. Legal Basis for Processing

FXCALLE processes personal data based on the following grounds:

  • Your consent (e.g., for marketing communications).

  • To fulfill a contract (e.g., opening and maintaining a trading account).

  • To comply with legal obligations (e.g., AML/KYC laws).

  • Based on legitimate interest (e.g., improving services and security).

4. Data Sharing and Disclosure

We do not sell your personal data. However, we may share information with:

  • Regulatory authorities to comply with laws.

  • Service providers (e.g., payment processors, hosting services) under strict confidentiality agreements.

  • Business partners involved in transactions or partnerships with your consent.

5. Data Storage and Security

We store your information on secure servers with advanced encryption, firewalls, and multi-factor authentication. Only authorized personnel have access to sensitive data. While we follow industry best practices, no system is 100% secure.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you.

  • Correct or update your information.

  • Request deletion of your data.

  • Withdraw consent where applicable.

  • Object to processing or request data portability.

To exercise these rights, email us at [email protected].

7. Cookies and Tracking

FXCALLE uses cookies and similar technologies to enhance site performance and user experience. You can manage your cookie preferences via your browser settings.

8. Data Retention

We retain your personal data only as long as necessary to provide services, meet legal obligations, and resolve disputes.

9. International Transfers

If your data is transferred outside your country of residence, we ensure it is protected in accordance with applicable laws and safeguards.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Continued use of the site constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns regarding this Privacy Policy, please contact us:

Email: [email protected]
Phone: [Your Phone Number]
Website: www.fxcalle.com